CAN/CSA-ISO/IEC 20000-10:19 PDF

CAN/CSA-ISO/IEC 20000-10:19 PDF

Name:
CAN/CSA-ISO/IEC 20000-10:19 PDF

Published Date:
10/01/2019

Status:
Active

Description:

Information technology - Service management - Part 10: Concepts and vocabulary (Adopted ISO/IEC 20000-10:2018, first edition, 2018-09)

Publisher:
Canada National Standard/Canadian Standards - ISO/IEC

Document status:
Active

Format:
Electronic (PDF)

Delivery time:
10 minutes

Delivery time (for Russian version):
200 business days

SKU:

Choose Document Language:
$45
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Scope:

This document describes the core concepts of ISO/IEC 20000 (all parts), identifying how the different parts support ISO/IEC 20000-1:2018 as well as the relationships between ISO/IEC 20000-1 and other International Standards and Technical Reports. This document also includes the terminology used in all parts of ISO/IEC 20000, so that organizations and individuals can interpret the concepts correctly.

This document can be used by:
a) organizations seeking to understand the terms and definitions to support the use of ISO/IEC 20000 (all parts);
b) organizations looking for guidance on how to use the different parts of ISO/IEC 20000 to achieve their goal;
c) organizations that wish to understand how ISO/IEC 20000 (all parts) can be used in combination with other International Standards;
d) practitioners, auditors and other parties who wish to gain an understanding of ISO/IEC 20000 (all parts).
File Size : 1 file , 3.3 MB
ISBN(s) : 9781488325052
Number of Pages : 48
Product Code(s) : 2427579, 2427581, 2427579
Published : 10/01/2019

History


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